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Salesforce Tutorials

Salesforce articles tagged Salesforce Tutorials by Justin Pena.

Salesforce Tasks and Events activity timeline for CRM follow up.Salesforce Data Model

Salesforce Tasks and Events without CRM clutter

A practical Salesforce Tasks and Events guide for admins: activities, calls, meetings, reminders, reporting, ownership, and CRM hygiene.

Salesforce record types controlling layouts, picklists, processes, and user experience.Salesforce Data Model

Salesforce record types: when to use them and when to stop

A practical Salesforce record types guide for admins: page layouts, picklists, business processes, profiles, reporting, Flow, and cleanup risk.

What are salesforce custom objectsSalesforce Data Model

What Are Salesforce Custom Objects: A Practical Guide to Enhancing Data Management

Welcome to our practical guide on Salesforce Custom Objects. In this article, we will explore the significance of Custom Objects in Salesforce, their…

Salesforce contacts tied to accounts, opportunities, activities, and contact cleanup.Salesforce Data Model

Salesforce contacts: people, relationships, and data quality

A practical Salesforce contacts guide for admins: Accounts, Leads, Opportunities, activities, duplicate cleanup, reporting, permissions, and contact management.

What are Salesforce AccountsSalesforce Data Model

What Are Salesforce Accounts and How They Drive Business Success

Salesforce accounts play a crucial role in managing customer relationships, driving sales growth, and delivering exceptional customer experiences. By…

Salesforce users, licenses, roles, profiles, and permission sets in an admin access model.Salesforce Data Model

Salesforce users: access, licenses, roles, and cleanup basics

A practical Salesforce users guide for admins: user records, licenses, profiles, permission sets, roles, active users, lists, security, and cleanup.

What are salesforce campaignsSalesforce Data Model

What Are Salesforce Campaigns: A Practical Guide for Effective Marketing Management

Discover the power of Salesforce campaigns and their role in effective marketing strategies. Learn how to create, manage, and optimize campaigns for…

Salesforce Lead record before qualification and conversion.Salesforce Data Model

Salesforce Leads: when to use them and when not to

A practical Salesforce Leads guide for admins and CRM ops teams: lead status, conversion, duplicates, ownership, routing, and reporting hygiene.

How to create a Scheduled Flow in SalesforceSalesforce Flows & Automation

Scheduled Flows in Salesforce: Practical Admin Guide

A practical scheduled Flow guide for Salesforce admins: limits, run context, volume, testing, fault paths, monitoring, and when not to use Flow.

Salesforce Flow typesSalesforce Flows & Automation

Tips: Plan your Flow!!!

Before you start creating flows, it’s essential to have a clear understanding of what you want to achieve and how the flow will fit into your business…

Automate Salesforce Opportunity NotificationsSalesforce Flows & Automation

Salesforce Flow: What It Is Good For and Where It Becomes Debt

A practical Salesforce Flow guide for admins: good use cases, flow types, limits, ownership, testing, documentation, and cleanup risk.